Category Archives: Video Visitation App

Securus Technologies Finding the Weak Link

Me and my fellow corrections officers have to be watching each others backs at all time or we could be in extreme danger. The inmates have a lot of time on their hands, and they are all very good at spotting weaknesses inside the prison walls. The fact they outnumber us 4:1 only makes it that much more dangerous for every officer in the jail, so we often have to utilize other resources to help keep us all that much safer.


One of the biggest resources is the scanning equipment at the visitor center. This is the part of the jail that puts civilians and inmates in close quarters, and the place most contraband is slipped into the prison. The inmates will go to some real extremes to be able to acquire the things they need, so we have to be alert when everyone comes inside our jail and do thorough searches each time. One mistake here and all the officers could be in danger.


Securus Technologies installed the call monitoring system me and my fellow officers use to listen closely to the inmates talking on the phones. At the time, we didn’t make the connection to the visitor center, but this resource has proven to be yet another tool we can use to tighten down security in our prison. The company CEO, Richard Smith, says that his 1,000 employees have a single objective, to make the world a safer place to live.


Once we began to use the call system, we detected chatter about the visitor center, so we dug deeper. When the inmates kept talking about coming certain days, certain times, and to see a certain officer, our worst fear was realized. We discovered that we had a corrupt staff member who was taking bribes to turn a blind eye to certain inmate activities.


Securus Technologies Makes Significant Software Upgrades

Dallas-based criminal justice technology provider Securus unveils its big data analytical tool. It is touted by PR Newswire as the best and “most advanced” on the market. This is a much-needed change to the technology, and it will provide significant improvement to the tools used at correctional facilities.
Several tweaks were made to the Investigative Solutions product. Even with the upgrades, the power analysis is still the same and system performance has increased. “The interface has been streamlined according to specifications. Unnecessary system functions that previously slowed the system down are now a thing of the past,” said Securus Business Manager Kelly Solid on a Youtube video interview.

The 3.1 Release upgrades the previous Silverlight software platform to HTML 5. It also makes direct integration easier. The interface is much easier to use and provides investigators the means of finding information at a faster pace.

The THREADS feature has also received an upgrade. The ability to listen to calls is a new feature. Although the THREADS feature was always considered the top-of-the-line investigative tool feature, THREADS 3.1 is more advanced.

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Securus Technologies has contracts with nearly 4,000 public safety and correctionals facilities in the U.S. The company offers a wide variety of law enforcement tools to maintain the safety and privacy of both staff and inmates.